Terms and Conditions
Last updated: 2025
Welcome to SoftDevBase.com, your partner in business software development. These Terms and Conditions ("Terms") govern your use of our services provided by SoftDevBase, located at Palais des Nations, 14 Avenue de la Paix, 1211 Geneva, Switzerland.
1. Services
SoftDevBase offers professional software development services tailored for businesses, including custom applications, integrations, and maintenance.
2. Payment Terms
All fees are due as per the agreed project proposal. Invoices must be paid within 30 days of issuance. Failure to pay on time may result in project suspension.
3. Intellectual Property
Upon full payment, all intellectual property rights for deliverables transfer to the client, except for underlying pre-existing materials owned by SoftDevBase.
4. Limitation of Liability
SoftDevBase’s liability is limited to the total amount paid by the client under these Terms. We shall not be liable for indirect or consequential damages.
5. Privacy
We respect your privacy and handle personal data in accordance with applicable data protection laws.
6. Refund Policy
We strive for complete client satisfaction. If you are not satisfied with our services, please notify us within 14 days of delivery. Eligible refunds are subject to the following conditions:
- Refund requests must be submitted in writing via our contact page.
- Refunds are calculated based on the percentage of work completed at the date of request.
- Non-refundable fees include any third-party licensing costs and administrative expenses.
- Approved refunds will be processed within 30 days to the original payment method.
Please note that bespoke custom work, once approved in the design phase, is not eligible for a full refund.
7. Contact Information
Address: Palais des Nations, 14 Avenue de la Paix, 1211 Geneva, Switzerland
Phone: +41764334543
Business ID: CHE-512.211.837
8. Amendments
We reserve the right to modify these Terms at any time. Updates will be effective upon posting.